SJ Railer Rod Warranty

Johnny Jigs SJ Railer & Railer 2 Rod Warranty

At Johnny Jigs, we stand behind the quality and durability of our SJ Railer and Railer 2 rods. Each SJ Railer and Railer 2 rod is backed by a three-year limited warranty against manufacturing defects, giving you confidence every time you hit the water.

Warranty Coverage

If your SJ Railer or Railer 2 rod experiences an issue that you believe may be related to a manufacturing defect, our team will review your warranty claim and the information provided through our Warranty Portal.

If the issue is determined to be the result of a manufacturing defect covered under warranty, Johnny Jigs will repair or replace the rod at no charge for the repair or replacement itself. The customer may be responsible for applicable shipping costs associated with the warranty replacement.

Non-Warranty Eligible Damage

Damage resulting from accidental damage, misuse, improper handling, inadequate care, missing components, modifications, or normal wear and tear is not covered under the manufacturer's warranty.

In cases where the damage is determined to be outside of warranty coverage, Johnny Jigs may offer a replacement rod at a discounted replacement cost. Any applicable replacement and shipping costs will be communicated to you before proceeding.

How to Submit a Warranty Claim

All warranty claims must be submitted through the Johnny Jigs Warranty & Returns Portal.

Please visit:

https://johnnyjigs.com/apps/redo/returns-portal/login

Follow the instructions provided through the portal to submit your claim and any requested information or documentation. Once your claim has been submitted, our team will review the information provided and contact you with the appropriate next steps.

Please do not ship your rod to Johnny Jigs unless instructed to do so as part of the warranty claim process.

Payment for Non-Warranty Replacements

If you are offered a replacement rod at a discounted cost for damage that is not covered under warranty, any required replacement and shipping charges must be paid before the replacement rod is shipped.

Additional Terms

This warranty applies only to the original purchaser and is non-transferable. Proof of purchase may be required as part of the warranty claim process.

For questions or assistance with your warranty claim, please contact the Johnny Jigs customer support team.

Thank you for choosing Johnny Jigs. We appreciate your business and look forward to keeping you on the water.

Jig on!
Johnny Jigs